Responsible Gaming at Brionis Casino
Brionis Casino is committed to providing a safe and controlled gambling environment. Gambling is a form of entertainment — not a way to generate income or solve financial problems. This page explains the tools available to help you stay in control, describes warning signs of problem gambling and lists support organisations that provide free, confidential help.
Gambling Tools Available on Your Account
All account holders can access the following responsible gambling tools through the account settings section or by contacting support at any time.
You can set daily, weekly or monthly deposit limits on your account. Once a limit is set, it takes effect immediately. Reducing an existing limit applies at once. Increasing a limit requires a cooling-off period before it becomes active — this delay is intentional and designed to prevent impulsive decisions. To set or adjust your deposit limits, navigate to Account Settings and select Responsible Gaming.
Session time limits allow you to cap the maximum time spent in a single gaming session. Reality checks are periodic pop-up notifications that remind you how long you have been playing and how much you have wagered during the session. You can set reality check intervals from 15 minutes upward. These prompts appear on screen mid-session and give you the option to continue or end the session.
A cooling-off period temporarily suspends your ability to deposit and play for a chosen number of days — between 1 and 42 days. During a cooling-off period you can still log in to withdraw existing balances. Once the cooling-off period is active, it cannot be shortened or cancelled early. After it expires, your account access returns automatically without any further action required from you.
Self-exclusion permanently or long-term suspends your account and prevents access to all casino services. You can request self-exclusion for a minimum period of 6 months or on a permanent basis. During self-exclusion, your account is deactivated, you will receive no marketing communications and no new account can be opened under your details. To request self-exclusion, contact the support team via live chat or email — the process completes within 24 hours of the request.
If you self-exclude from Brionis Casino, consider registering with third-party self-exclusion services such as GamStop (gamstop.co.uk) for UK-licensed operators or equivalent national programmes in your country, as these cover a broader range of gambling sites.
Recognising Problem Gambling
Problem gambling can affect anyone. The signs below are recognised indicators that gambling may be causing harm. If you identify with several of these points, consider using the account tools above or seeking external support.
- Spending more money or time gambling than you originally intended.
- Gambling to recover losses from a previous session.
- Neglecting work, family or social commitments because of gambling.
- Borrowing money or selling possessions to fund gambling.
- Feeling anxious, irritable or restless when not gambling.
- Lying to family members or friends about gambling activity.
- Gambling as a way to escape stress, depression or other problems.
Protecting Minors
Brionis Casino does not permit players under the age of 18 to open an account or access gambling services under any circumstances. Age verification is mandatory for all new accounts and is repeated when a withdrawal is requested. If you share a device with minors, we recommend installing parental control software to prevent access to gambling websites. Options include Net Nanny, Gamban and similar filtering tools.
If you suspect that someone under 18 has accessed our platform, contact our support team immediately via live chat. We will investigate and act promptly.
Support Organisations
The following organisations provide free, confidential advice and support for people affected by problem gambling. They are independent of Brionis Casino.
- BeGambleAware: begambleaware.org — free advice and treatment referrals.
- GamCare: gamcare.org.uk — helpline: 0808 8020 133 (free, 24/7).
- Gambling Therapy: gamblingtherapy.org — international online support.
- Gamblers Anonymous: gamblersanonymous.org — peer support groups worldwide.
Contact Us About Responsible Gaming
If you want to activate any of the tools described on this page, or if you have concerns about your account, contact our support team:
- Live Chat — available 24/7 from within your account.
All responsible gaming requests are handled confidentially and with priority. Support agents are trained to assist with account restrictions and can refer you to the organisations listed above.